Shipping policy

Domestic orders are shipped through USPS (United States Postal Service) and International are shipped through USPS, UPS, or DHL and have a shipping timeframe of up to 21 days.

Our normal processing time is 3-9 business days. During HOLIDAY SEASON and SALES, please allow 10-15 business days of processing during.  If there are ever any changes or delays, we will keep you updated.

Business days consist of M-F (no weekends)

Once your order is placed, you will receive a confirmation email. Once your order has been shipped, you will receive a shipping confirmation email.

Also please note: Please double check your entered email address at checkout. If you enter the incorrect email then your confirmation emails and all other emails will bounce and you will not receive important information. Please double check :)

Incorrect Shipping Information

If a package is returned to us due to an incorrect or incomplete shipping address provided by a customer or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re-delivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

Please also note that if your package has indeed been delivered and you did not receive it, you will have to file a lost/missing package claim with USPS. 

We are not responsible for any packages marked "Delivered', once shipped. If your package has been lost/stolen, you may also file a claim with the carrier listed on your shipping notification.

USPS Customer Service Contact Number: (800) 275-8777